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Terms, Complaints and Refunds

We are Here to Help

Refunds

All of our products are made to order. That does mean we are unable to accept returns unless the item is faulty.

If your item is faulty there’s no need to send it back to us. Please take a photo of the problem and email it, along with your contact details, order number and delivery address to:

info@1clickprint.com

Our customer service team will be more than happy to offer a replacement or a refund on any faulty items.

Privacy Policy

Cookies
We use cookies to:

  • Enable our shopping cart functionality
  • To help us improve our web site by tracking anonymously how customers use it
  • To help improve our advertising by anonymously tracking the source of of visitors

Sharing Your Data
We do not share customers’ personal data with any other companies.

Payment Details
Payments are handled directly by PayPal. We do not collect, processes or store any payment details at all.

Personal Data
In order to deal with your orders we save your email, name and delivery address. All images are automatically deleted after 45 days.

Data Protection Laws
We are a UK company operating from and subject to the laws of the United Kingdom.

Dispute Arbitration

We to deal with our customers in a fair and proper manner and take pride in doing what we can to help.

If you feel that you would like assistance with a dispute with 1ClickPrint we are happy to abide by the decisions of the European Online Dispute resolution service.

Details can be found here: http://ec.europa.eu/consumers/odr